Frequently Asked Questions (FAQs)

1. How can I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can pay using our secure payment methods.

2. What payment methods do you accept?

We accept major credit/debit cards, online banking, and digital wallets. [List specific payment options your shop supports].

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery may be available in selected locations. Please check at checkout for availability.

4. How long will my order take to arrive?

• Local deliveries: [X–X business days]

• International deliveries: [X–X business days]
  Delivery times may vary depending on your location and courier service.

5. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email/SMS. You can track your package through the courier’s website.

6. What is your return policy?

We accept returns within [X days] of delivery, provided the items are unused, in their original condition, and in original packaging. Please see our Refund & Return Policy for details.

7. Do you ship internationally?

Yes, we ship worldwide. International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

8. What if I receive a damaged or wrong product?

If you receive a defective or incorrect item, contact us within [X days], and we’ll arrange a replacement or refund.

9. Can I cancel my order after placing it?

Orders can be canceled before shipping. Once shipped, you’ll need to follow the return process.

10. How can I contact customer support?

You can reach us via:

• Email: unicowares@gmail.com

• Phone: +966 575 859 770

• Live Chat: Available on our website during business hours.