Shipping & Refund

Unico Wares– Shipping & Refund Policy

Effective Date: [Insert Date]

At Unico Store, we are committed to providing fast, reliable shipping and a hassle-free refund process. Please read the details below to understand how we handle shipping, returns, and refunds.

1. Shipping Policy

Order Processing:

  • Orders are processed within [1–2 business days] after payment confirmation.

  • Processing times may vary during peak seasons or promotions.

Delivery Time:

  • Local Shipping: Typically [X–X business days].

  • International Shipping: Typically [X–X business days], subject to customs clearance.

  • Delivery times are estimated and not guaranteed.

Shipping Charges:

  • Shipping fees depend on the location, weight, and dimensions of the package.

  • Free shipping promotions may apply on qualifying orders.

Order Tracking:

  • Once shipped, customers will receive a tracking number via email/SMS.

  • Customers can track their order through the courier’s website.

Shipping Restrictions:

  • We currently ship to [list regions/countries] only.

  • Some items may be restricted or prohibited for international shipping due to legal or safety regulations.

2. Refund & Return Policy

Eligibility for Returns:

  • Products must be returned within [X days] of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items:

  • Digital products, personalized/customized items, and perishable goods.

  • Products damaged due to misuse or improper handling by the customer.

Return Process:

  1. Contact our support team at support@unicostore.com with your order details.

  2. Receive a Return Authorization Number (RAN) and instructions for returning the product.

  3. Ship the item back to the address provided by our team.

Refund Process:

  • Once the returned item is received and inspected, the refund will be processed.

  • Refunds will be issued to the original payment method within [X–X business days].

  • Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective product).

Exchanges:

  • Exchanges are allowed for defective or incorrect items.

  • Contact support to arrange for an exchange.

Damaged or Wrong Products:

  • If you receive a damaged or incorrect item, contact us immediately.

  • We will arrange a replacement or full refund at no additional cost.

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